YaaCs2
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YaaCs2
Table of Contents
1. Yadmin
"File" menu
Project
Creating a new Survey
Letters in Advance Templates
Modify survey parameters
Interviewers Recruitment
Remove a survey
Turns Definition
Flush Stats
Massive Fax and e-mail sending
Quota checking
Sampling menu
BBTools
Bbtool in action
Operators
Performance Indexes Section
2. Yacco
Insert a new interviewer
Modify an existing record
"Sync User" Function
Link Interviewers to Surveys
Send SMS
Print the Contract
Payment and Invoice
3. Yacati
Operator's info
Supervisor's Note
Interviewer's productivity rates
Contact's Reference
Cod Com
Num Int
Contact's Details
Subscriber or Company Name
Telephone 1...4
Reference
Letter in Advance
Fax
E-mail
Send SMS
Last Contact and Label
Last contact's state
Geographical or Sample Labels
Contact outcomes
Call Back
Miscellanea
Retry
Begin
Next
Finish
Pause
Schedule history
Notes
Voip section
4. Yachoo
5. Yamon
Operators Monitor
List of Figures
1.1.
Yadmin2
1.2.
Open a project...
1.3.
Create a new survey
1.4.
Survey duration
1.5.
Define Turns
1.6.
Modify a survey
1.7.
Operators recruitment
1.8.
Turns Definition
1.9.
Extraction window
1.10.
Re-populate sub-universe
1.11.
BBTool
1.12.
Block's details
2.1.
Main Section
2.2.
Section "Bank"
2.3.
"Details" Section
2.4.
Find an interviewer
2.5.
Link window
2.6.
To Send a SMS
2.7.
Select projects and view data
2.8.
Invoice Printing
3.1.
Yacati
3.2.
Yacati by areas
3.3.
Yacati - Appointment window
3.4.
Yacati - Work Session End
3.5.
Yacati - Start pause period
3.6.
Voip status bar and Volumes settings
3.7.
Keypad
4.1.
Yachoo
5.1.
Yamon
5.2.
Details window
5.3.
Send an IM
List of Tables
1.1.
1.2.
This guide shows you how to use the software.